Welcome to MattressClean.ch (“Website”). These Terms of Service (“Terms”) govern your use of our Website and the services provided by MattressClean.ch (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Website.

---

1. Use of the Website

1.1 Eligibility: By using our Website, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into these Terms.

1.2 Permitted Use: You may use our Website and services only for lawful purposes and in accordance with these Terms. You agree not to use our Website:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate MattressClean.ch, a MattressClean.ch employee, another user, or any other person or entity.

1.3 Account Creation: To access certain features of our Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed.

1.4 Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

---

2. Services

2.1 Service Offerings: MattressClean.ch provides professional mattress cleaning services. The specific services offered, along with pricing and other details, are described on our Website.

2.2 Service Terms: When you book a service through our Website, you agree to the specific terms of that service, including any applicable fees, service schedules, and cancellation policies. We reserve the right to refuse service to anyone for any reason, at our discretion.

2.3 Service Modifications: We reserve the right to modify or discontinue any service offering at any time without prior notice. In the event of a significant change to a service you have already booked, we will notify you and provide you with the option to cancel or reschedule.

---

3. Payments and Billing

3.1 Payment Terms: All payments for services booked through our Website must be made in accordance with the payment terms specified during the booking process. We accept various forms of payment as outlined on the Website.

3.2 Billing Information: You agree to provide current, complete, and accurate billing information. If your payment method fails, we may attempt to charge any other payment methods you have on file or suspend your services until payment is received.

3.3 Refunds: Our refund policy is outlined on our Website and may vary depending on the service booked. Please review our refund policy carefully before booking a service.

---

4. Intellectual Property

4.1 Ownership: The content, features, and functionality on our Website, including but not limited to text, graphics, logos, images, and software, are the exclusive property of MattressClean.ch or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Website for your personal, non-commercial use.

4.3 Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Website or its content, nor may you reverse engineer or attempt to extract the source code of any software used on our Website.

---

5. User Content

5.1 User-Generated Content: Our Website may allow you to submit, post, or upload content, including but not limited to reviews, comments, and other materials (“User Content”). You retain ownership of any User Content you submit.

5.2 License to Us: By submitting User Content to our Website, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, distribute, modify, and display your User Content in connection with our Website and services.

5.3 Prohibited Content: You agree not to post or submit any User Content that is illegal, harmful, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any User Content that violates these Terms.

---

6. Disclaimers and Limitation of Liability

6.1 No Warranty: Our Website and services are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that our Website or services will be uninterrupted, error-free, or free of viruses or other harmful components.

6.2 Limitation of Liability: In no event shall MattressClean.ch, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our Website or services.

6.3 Indemnification: You agree to indemnify, defend, and hold harmless MattressClean.ch, its affiliates, and their respective directors, officers, employees, or agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees, arising out of or in any way connected with your use of our Website or services.

---

7. Termination

7.1 Termination by You: You may terminate your account and cease using our Website at any time by contacting us.

7.2 Termination by Us: We reserve the right to suspend or terminate your account and access to our Website at our discretion, without notice or liability, for any reason, including if you breach these Terms.

7.3 Effect of Termination: Upon termination of your account, your right to use our Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

---

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.

8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of our Website shall be resolved through binding arbitration in accordance with the rules of the Swiss Arbitration Association. The arbitration shall take place in Zurich, Switzerland, and the language of the arbitration shall be English.

---

9. Changes to the Terms

We may update these Terms from time to time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our Website prior to the effective date of the changes. Your continued use of our Website after the changes become effective constitutes your acceptance of the new Terms.

---

10. Contact Us

If you have any questions about these Terms, please contact us at:

MattressClean.ch
Email: [email protected]
Phone: +41 44 123 45 67
Address: Bahnhofstrasse 1, 8001 Zurich, Switzerland

---

Thank you for using MattressClean.ch. We look forward to providing you with exceptional service.